Shipping & Returns

 

Shipping & Returns Policy

We offer several shipping options both free and paid for expedited services to anywhere in the United States.

All items ship in discrete boxing and labeling. Please allow up to 24 hrs for processing before your order ships. Orders placed on Friday will ship out the following Monday.

Returns

You may only return unopened products within 30 days of delivery for a full refund or exchange, however, we do ask that you pay shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs. 

Cancellation

Cancellations must be done prior to your order shipping. If your order has shipped then the above return policy will apply.  

Exchanges

If your item is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.

Refunds

In regards to a return, you can expect to receive your refund within one to two weeks of you shipping the products you're returning back to us. This time period allows for the transit time for us to receive your return from the courier (5 to 7 business days), the time it takes us to process your return once we receive it, as well as the time it takes our bank to process your refund request (2 to 7 business days).
If for any reason you do not receive your refund after 14 days, please contact us at info@hempflowerhaven.com and let us know. We will do everything in our power to resolve the issue immediately!

International Shipping

At this time Hemp Flower Haven LLC does not ship internationally. 

Additional Information

For any questions regarding returns or shipping information, please contact us at 

Info@hempflowerhaven.com